Conference 101

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  • Updated

Welcome to the 101, lets get started with the general settings when you are in a conference.

General settings

  • Choose whether you want a reminder with a quick join option for upcoming meetings or not. The reminder is visible in the app (desktop and mobile) and lets you connect easily.

    1. Click on SETTINGS GEAR.svg, choose personal settings, and then expand the list PHONE 1.svg Telephony & Conference
    2. Click on Video Conference
    3. Under the Quick join - alert, toggle on ON.svg to enable or OFF.svg to disable the function (on by default)
    4. Edit the display time (If needed) (2 minutes before & after by default)

    The Quick join button disappears once you have joined the conference. No matter what device you have connected with.

  • When joining a conference via the app or browser your camera will be off

    • To turn your camera on click VIDEO.svg and your default camera will be active
    • To change your camera click video_switch.svg
    • Choose the camera from the list and you are done

    You can change and star devices to make them your default ones.  Learn more about it here.

  • Click on your camera image and then on VERTICAL ELIPSIS.svg to access the video settings. This is where you choose the size you want your video to be. Choose between two different modes.

      • Regular suits best when you are alone in the picture
      • Conference room is best suited to conference rooms with several participants

    Choose from the following background effects.

    • To turn off an effect, click none
    • Blur blurs your background, you can effective how effective the blur should be.
    • Cover Photo displays the image you have selected as default under personal settings
    • Logo Wall a background with your company logo
    • Under each background effect, you can use the feature enchance lightning. It makes you brighter which is useful when you sitting in a environment with poor lightning
  • When joining a conference via the app, browser or a phone call your mic will be on

    • To mute your mic click MIC.svg
    • When you are muted it should look like this MIC MUTED.svg

    To change devices during a conference:

    • Click SETTINGS GEAR.svg
    • Followed by HEADSET.svg
    • Choose your microphone & speaker from the lists
    • You can toggle off OFF.svg the background noise suppression. It's on ON.svg by default

    You can change and star devices to make them your default ones.  Learn more about it here.

    Background noise suppression applies to calls made via the desktop and Android app.

Functions

  • To start presenting your screen:

      • Click SHARE SCREEN.svg
      • Choose what screen or window you want to share
      • Click select

    You cant share your screen from a mobile device

  • If you want to invite more people to a ongoing conference you add both internal and external parties via call or invite

    Call:
    • Click ADD PERSON.svg
    • Select a contact or type a phone number 
    • Click PHONE LYING.svg
    • If the person answer they will join the conference 
    Via invite:
    1. Click VERTICAL ELIPSIS.svg
    2. Click INFO.svg
    3. Under "Invite to conference" choose between SMS, email & chatt
    4. Add number, email, user or channel. Mulitple participants possible
    5. Click SEND MESSAGE.svg to send

    There is more ways to invite people to a active conference. Read more about it under Settings -> PIN & Phone Numbers

  • You can record a conference in the app (audio only). To start a recording:

    • Click VERTICAL ELIPSIS.svg
    • Click RADIO ON.svg
    • To stop a recording press the same button
    • After you have finished you will find the recording in the call log

Settings VERTICAL ELIPSIS.svg

To access the settings in a conference click VERTICAL ELIPSIS.svg

  • Switch between dark dark moon.svg or light light sun.svg background by clicking on the icons

  • Video quality

    Active mode will automatically be lowered if bandwidth problem is detected. Choose between:
    • Very high
    • High
    • Medium
    • Low
    • Off

    Conference settings

    • Show presenter at the bottom the rest above, toggle OFF.svg / ON.svg
    • Mirror my video preview, toggle OFF.svg / ON.svg
  • See guide above. Functions -> Start a recording

  • Call participants will show you all participants in the conference. You can add more people to it by pressing USERS.svg

  • Click MIC MUTED.svg to mute all others in the conference

  • In the conference info you will find multiple ways to invite more people to a conference.

    Via pin code:

    • The HASHTAG.svgis the unique pin code to the conference
    • Click COPY.svg to copy it
    • If you give it to a user they can join the conference at any time via the dialer (new call -> conference pin)
    Send a link to the conference:
    • The LINK.svgis the unique link to the conference
    • Click COPY.svg to copy it
    • If you give it to a user they can join the conference at any time via the app or browser
    Via phone number:
    • Click COPY.svg to copy the phone number
    • Give the phone number and the unique pin code HASHTAG.svgto the person you want to be able to call in
    Via invite:
    See guide above. Functions -> Add people to an active conference
  • See guide above. Functions -> Add people to an active conference
  • If you click HEADSET.svg you will access the devices. If you want to change the mic, speaker or camera just click EXPAND DOWN.svg
    and choose from the dropdown list.

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